Solutions – Insurance

The Privacy Layer for Insurance

Enable generative AI, streamlining claims processing, underwriting and risk assessments, and next-generation data discovery

Private AI is used by several leading multi-line insurance carriers, including personal line, group line, and commercial line carriers

Complying with PCI DSS, HIPAA, GDPR, PIPEDA

Identifying and minimizing PII, PHI, and PCI information are critical requirements for complying with PCI DSS, HIPAA, GDPR, PIPEDA & Law25, as well as other data protection regulations. Doing so is no easy feat in insurance, where data can live hidden within free text fields in databases, embedded files, storage buckets and network drives with handwritten content on PDF scans, Word documents and images. The volumes, variety, and complexity of the data involved mean insurance companies are dealing with which contain disfluent data, OCR errors, and multilingual and multinational information.

Satisfying the requirements of data protection regulations requires highly accurate and efficient PII detection across terabytes if not petabytes of claim documents, call & contact center data, and healthcare information, including in cases where there are ASR transcription errors, OCR errors, conversational disfluencies, multilingual and multinational information. 

Keep the necessary, and redact the rest. It’s under your control!

Before After

Selected PII Detection And Redaction Use Cases

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Unlock Data For Your Data Science Teams & Get Your Generative AI POCs Into Production

Generative AI has the potential to transform the insurance industry, but data privacy is a key concern when using these systems. It even prevents carriers from pushing the POCs into production after they have spent several hundreds of thousands, if not millions, of dollars on them.

Private AI has been a leading data de-identification provider to the conversational AI industry for several years. It is specially optimized for chatbots and conversational data across 53 languages.

Private AI also increases the effectiveness and speed of data science and AI projects by quickly unlocking access to internal data sources as a PII firewall for any data going into data science teams. Examples of such data are claim forms, where PII includes names, addresses, and contact details.

Balancing Actuarial Precision with Privacy: Navigating Risk in a Data-Sensitive World

Actuarial teams face a challenge in utilizing detailed data for risk analysis while complying with strict privacy regulations like GDPR and HIPAA. Anonymizing sensitive information without undermining its usefulness is a complex process, carrying the risk of legal issues or reducing the data’s predictive value. These privacy concerns can cause inefficiencies in risk assessment and limit actuaries’ ability to create competitive insurance offerings. Whether your data is in data lakes for files, Private AI can handle it all with a single API.

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Next-Generation Data Discovery

Legacy DLP and compliance software has traditionally fallen short on unstructured data contained in network drives and storage buckets. Such PII detection systems are based on specific rules, which are difficult to configure and require a lot of maintenance.

Private AI’s proprietary technology scans PDFs, Word, PowerPoint and other document formats within your own environments at a far higher level of accuracy while significantly reducing False Positives. And that’s all out of the box, no configuration or rule creation required and no sharing data with a third party!

Private AI can even scan databases and data lakes, which often contain large amounts of text such as agent notes and even files, enabling accurate reporting of PII for Privacy Impact Assessments (PIAs), incident response, and risk assessments

Underwriting And Risk Assessments while Respecting Data Protection Regulations

Develop a plug-in system that seamlessly integrates with existing underwriting software to automatically de-identify sensitive information in real-time, ensuring that underwriters only access data necessary for risk assessment. 

Before After

On-the-Fly De-identification for Call & Contact Centres

Implement a system for instant de-identification of text streams, such as customer service transcripts that can feed into underwriting systems and be sent to your data science teams, minimizing time lags in processing while upholding data privacy.

Data Privacy Built to Scale

Unrivaled Accuracy

Private AI has the most accurate PII detection engine on the market and is optimized for a wide variety of common insurance documents, such as claims forms and medical records.

Built for Enterprise

On-premise or self-hosted deployment in your cloud environment, bank-level security, and custom models. Private AI is currently deployed within multinational financial services organizations, government, and big tech, efficiently processing billions of API calls per month.

No Rules and Regexes

Rule, regex and filter-based systems are difficult to set up correctly and require a lot of maintenance. Private AI’s PII detection engine understands the context of a document similar to how a human would, resulting in fast turnkey setup, installation and operation as well as superior accuracy.

Your One Stop Shop

Easily process data across your entire organization. Private AI supports over 50 languages, a wide variety of file types, and can easily be integrated anywhere in your data processes. Deployed in Japan, Hong Kong, Australia, USA, Canada, Germany, UK, Switzerland, and more, Private AI is built for handling multinational information.

Focus on Efficiency. Let us handle Compliance.

Book a Demo

Try our Web Demo​

See our Redaction Capabilities in Real-Time

Type your text into the demo or select a pre-populated example from the list on the left to see our AI-powered solution in action:

Redact PDFs & Files

Upload a file into the box below to see our PDF and file redaction capabilities. Files must be less than 5MB and processing may take up to 1-2 minutes depending on the file size.

Mitigate LLM Privacy Concerns with PrivateGPT

With PrivateGPT, businesses can easily scrub out any personal information that would pose a privacy risk before it’s sent to ChatGPT, and unlock the benefits of cutting edge generative models without compromising customer trust.  

Create a free account to try PrivateGPT today:

Get a free API Key

Create a free account on our customer portal and generate a free API key for 500 calls (approximately 50k words). No commitment, no credit card required!

See our Redaction Capabilities in Real-Time

Type your text into the demo or select a pre-populated example from the list on the left to see our AI-powered solution in action:

Redact PDFs & Files

Upload a file into the box below to see our PDF and file redaction capabilities. Files must be less than 5MB and processing may take up to 1-2 minutes depending on the file size.

Mitigate LLM Privacy Concerns with PrivateGPT​

With PrivateGPT, businesses can easily scrub out any personal information that would pose a privacy risk before it’s sent to ChatGPT, and unlock the benefits of cutting edge generative models without compromising customer trust.  

Create a free account to try PrivateGPT today:

Ready to Unlock Your Data?

Download the Free Report

Request an API Key

Fill out the form below and we’ll send you a free API key for 500 calls (approx. 50k words). No commitment, no credit card required!

Language Packs

Expand the categories below to see which languages are included within each language pack.
Note: English capabilities are automatically included within the Enterprise pricing tier. 

French
Spanish
Portuguese

Arabic
Hebrew
Persian (Farsi)
Swahili

French
German
Italian
Portuguese
Russian
Spanish
Ukrainian
Belarusian
Bulgarian
Catalan
Croatian
Czech
Danish
Dutch
Estonian
Finnish
Greek
Hungarian
Icelandic
Latvian
Lithuanian
Luxembourgish
Polish
Romanian
Slovak
Slovenian
Swedish
Turkish

Hindi
Korean
Tagalog
Bengali
Burmese
Indonesian
Khmer
Japanese
Malay
Moldovan
Norwegian (Bokmål)
Punjabi
Tamil
Thai
Vietnamese
Mandarin (simplified)

Arabic
Belarusian
Bengali
Bulgarian
Burmese
Catalan
Croatian
Czech
Danish
Dutch
Estonian
Finnish
French
German
Greek
Hebrew
Hindi
Hungarian
Icelandic
Indonesian
Italian
Japanese
Khmer
Korean
Latvian
Lithuanian
Luxembourgish
Malay
Mandarin (simplified)
Moldovan
Norwegian (Bokmål)
Persian (Farsi)
Polish
Portuguese
Punjabi
Romanian
Russian
Slovak
Slovenian
Spanish
Swahili
Swedish
Tagalog
Tamil
Thai
Turkish
Ukrainian
Vietnamese

Rappel

Testé sur un ensemble de données composé de données conversationnelles désordonnées contenant des informations de santé sensibles. Téléchargez notre livre blanc pour plus de détails, ainsi que nos performances en termes d’exactitude et de score F1, ou contactez-nous pour obtenir une copie du code d’évaluation.

99.5%+ Accuracy

Number quoted is the number of PII words missed as a fraction of total number of words. Computed on a 268 thousand word internal test dataset, comprising data from over 50 different sources, including web scrapes, emails and ASR transcripts.

Please contact us for a copy of the code used to compute these metrics, try it yourself here, or download our whitepaper.